Terms & Conditions

Welcome to Elite Emporium Toys. These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our website, you agree to comply with and be bound by these Terms. References to ‘Elite Emporium Toys’ in these Terms refer to Elite Emporium Toys Ltd and its group companies.

2. Use of the Website

Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this website.

Account: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

Prohibited Conduct: You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the website. You must not attempt to gain unauthorized access to any part of the website or its systems.

3. Orders and Payment

Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.

Pricing: All prices are listed in GBP and are subject to change without notice. Prices do not include applicable taxes, shipping, and handling charges, which will be added at checkout.

Payment: We accept various payment methods. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

Shipping: We will make reasonable efforts to ship products promptly. Delivery times are estimates and not guaranteed.

Use: Products available to purchase via the website are supplied for your personal use as a consumer and are not intended for resale. Elite Emporium Toys reserves the right to refuse orders we consider are for commercial or non-domestic purposes.

Limitations: Elite Emporium Toys reserves the right to impose restrictions on the number of single product lines that may be ordered or fulfilled. Orders are subject to availability and at the discretion of Elite Emporium Toys.

4. Returns and Refunds

Return Policy: You may return most new, unopened items within 30 days of delivery for a full refund. Items must be returned in their original packaging and condition.

Refunds: Refunds will be processed within a reasonable time after we receive the returned items. The refund will be credited to the original payment method.

Shipping Costs: Unless the return is due to our error, you are responsible for return shipping costs.

5. Intellectual Property

Website Ownership: All content on the website, including text, graphics, logos, images, and software, is the property of Elite Emporium Toys or its licensors and is protected by intellectual property laws.

License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.

Restrictions: You must not reproduce, distribute, modify, or create derivative works from any part of the website without our prior written consent.

Product Ownership: All products sold via the website are owned by or licensed to Elite Emporium Toys and are protected by intellectual property laws.

Counterfeit Products and Scam Websites: Elite Emporium Toys is aware that, from time to time, websites may purport to be licensed or authorised by us while offering counterfeit products. Elite Emporium Toys accepts no liability in relation to such sites. If you encounter one, please contact us at contact@eliteemporiumtoys.co.uk.

6. Elite Emporium Toys Guarantee

Unless otherwise stated on the product description on the website, all products are covered by a one-year guarantee against manufacturing defects, subject to proof of purchase. Please contact our customer service team for assistance.

7. Limitation of Liability

Disclaimer: The website and products are provided "as is" and "as available" without warranties of any kind (excepting the Elite Emporium Toys Guarantee). We will use reasonable endeavours to verify the accuracy of information but make no representation or warranty regarding availability, timeliness, or error-free operation of the website.

Liability: Nothing in these Terms excludes or limits Elite Emporium Toys’ liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any liability that cannot be excluded by law. To the maximum extent permitted by law, Elite Emporium Toys shall not be liable for any indirect, incidental, or consequential damages, or any loss of profits or data. Aggregate liability shall be limited to the amount paid or payable for the product(s) concerned.

This section does not affect your statutory consumer rights or cancellation rights.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in London, United Kingdom.

9. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes indicates your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Elite Emporium Toys
3 Ince Green Ln, Ince-in-Makerfield, Wigan WN2 2AR, United Kingdom
Email: contact@eliteemporiumtoys.co.uk
Telephone: +44 75 4650 6955